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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

gary reid

September 14, 2023

5  out of  5 rating by gary reid
"krysten malcolm returned my emails in a timely manner. i've never met her, but i pride myself in being able to read people's true self, and through communications with kristen i feel she is an efficient, positive, and competent human being. kristen is someone i would suggest you do business with. thank you kristen."

Shirley Norwood

September 7, 2023

5  out of  5 rating by Shirley Norwood
"K r y s t a n the little lady that works at Josh Hannah State farm help me tremendously she was so professional she's definitely an asset to the company I would hire her in a heartbeat"

Mario Ponce

August 17, 2023

5  out of  5 rating by Mario Ponce
"Cynthia provide great costumer service. She was able to beat my rate from my another insurance provider and made the transition easy. I highly recommend her to anyone who is looking to switch insurance"

Kellye Saunders

July 28, 2023

5  out of  5 rating by Kellye Saunders
"I purchased homeowner’s and auto insurance from Josh Hanna Insurance Agency. When I had questions about a claim, Krysten was professional, knowledgeable, and extremely helpful. She made me aware of the choices available for my circumstance and helped facilitate a favorable outcome for me."

Melissa Drager

June 29, 2023

5  out of  5 rating by Melissa Drager
"Anytime I need to make changes or have questions on my policy, I always get great service. Today I had to update my renters policy and Krysten was so helpful and friendly. It’s like talking to a friend which is so rare these days, since you rarely actually meet anyone in person anymore. I truly appreciate how she explained everything, and didn’t make me feel stupid about any of my questions."

David Mason

June 28, 2023

5  out of  5 rating by David Mason
"Great service and always helpful! 5 stars for sure."

Lorena Ponce

June 28, 2023

5  out of  5 rating by Lorena Ponce
"Cynthia is a great Agent! Very informative and thorough. I highly recommend getting a quote from her. She will try to get you the best rate possible."

Junior Osornia

June 28, 2023

5  out of  5 rating by Junior Osornia
"Krysten has a great attitude all the time and is very good at helping me with any issues I have with my policy."

Roxana McDavid

June 28, 2023

5  out of  5 rating by Roxana McDavid
"I cannot express how much I love working with Krysten! She takes the time to explain everything and she has made my life a little easier."

James Jones

April 26, 2023

1  out of  5 rating by James Jones
"Horrible customer service! Jacqueline Jacuez called me and offered a quote. I decided to take advantage of the offer so I canceled my existing insurance. When I called back to make a payment a rep tells me that one of my vehicles can't be covered due to not having the push button start feature. Now you tell me AFTER I cancel my insurance?? I had to get a whole new policy with a $20 increase in the premium. When I first called the rep told me Jacueline was out to lunch. The office manager calls back and says she's on maternity leave. Well, which one is it? They seem deceptive and very unprofessional. No way these all of these 5 star reviews are legit."

Conny Holcombe

April 26, 2023

5  out of  5 rating by Conny Holcombe
"Great folks to deal with. Krysten was very helpful during the clam process."

Holt Harris

April 24, 2023

5  out of  5 rating by Holt Harris
"Josh is always attentive when he needs to step in but Krysten Malcolm is who I deal with for details and changes, etc. And you really only know how competent someone is when something goes wrong and you need it fixed. Although insurance is a necessary evil and boring, Krysten was able to navigate the bureaucracy that is auto insurance especially complications with young children driving coverage, and she was able to achieve my desired result. It took a few emails and back and forth but that's the good news, she never lost contact and walked me through how to solve something when you're dealing with a computer system based on auto-pay and amounts, etc .. in other words, she told me what I needed to do on my end to get what I wanted after doing everything she could for me on her end. I appreciate her stick-to-it-ness and appreciate it."

jesse palacios

April 21, 2023

5  out of  5 rating by jesse palacios
"I was working with Jacqueline Jaquez very helpful and gave me the best quote!"

Lauren B

March 24, 2023

1  out of  5 rating by Lauren B
"Relentless phone calls even after being asked to be removed from their list"

Amanda C

March 24, 2023

5  out of  5 rating by Amanda C
"A new car was being delivered and I knew it was time to do an insurance switch up. I'm thankful for Jacqueline as she made the process smooth, stress free, and saved me money. She was informative and professional. I immediately called my mom to tell her how easy setting up a new policy was with Jacqueline. 10/10 would recommend"

Quentin Pinto

March 14, 2023

5  out of  5 rating by Quentin Pinto
"Jacqueline was amazing! She made the experience of getting a policy with State Farm extremely easy and the least of my worries for the day! She did not hesitate to answer my questions and provide additional information and benefits to the policy!"

Suzanne Gonzales

February 28, 2023

5  out of  5 rating by Suzanne Gonzales
"I had an amazing experience w/ Cinthia. Very helpful & great at explaining my coverage. She help me save so much by switch, wish I could of done sooner! Once again tysm Cinthia!"

Samantha Roberts

February 28, 2023

5  out of  5 rating by Samantha Roberts
"Always a great experience! Jennifer Bailey is amazing and makes you feel like family!"

Jenny Guerrero

February 28, 2023

5  out of  5 rating by Jenny Guerrero
"Cinthia helped me get a cheaper rate and answered all of my questions with no complaints! As someone who doesn't know too much about these policies she was very friendly and walked me through the entire process, great experience! 10/10"

Jocelyn A

January 31, 2023

5  out of  5 rating by Jocelyn A
"My previous car insurance rate had gone up so much, I decided to get quotes from other companies and i’m so happy that I did! Cinthia was very friendly in helping me get a cheaper rate and walking me through my new policy. She was amazing at making sure all my questions were answered. 10/10 recommend"

K Chuca

January 31, 2023

5  out of  5 rating by K Chuca
"Love the energy here, helped me get a way cheaper rate on my auto insurance ! Thank You so Cinthia !"

Arleen Contreras

January 30, 2023

5  out of  5 rating by Arleen Contreras
"Wonderful customer service. Jacqueline helped me out with my auto insurance. She took care of everything for me in a timely manner. I can’t thank her enough!!!"

Denise Avitia

December 30, 2022

5  out of  5 rating by Denise Avitia
"Cinthia was so helpful and is truly amazing at what she does!!! Thank you for your help Cinthia."

Elizabeth Estrada

December 28, 2022

5  out of  5 rating by Elizabeth Estrada
"Great staff! Cinthia helped me get my home and auto insured at a cheaper rate! Definitely recommend :)"

Marina Castro

December 6, 2022

5  out of  5 rating by Marina Castro
"Jackie was able to get me a cheaper policy than what I had with another insurance company. Deductible was cheaper and with better coverage and rode side assistance! Not only was she able to save me money she was able to make the process an ease, highly recommend! Easiest switch thanks to her!"