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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of C

C

June 12, 2025

1  out of  5
rating by C
"If the quote price sounds good just wait a few days until they change their mind and demand more money. I filed a complaint with the Texas Department of Insurance after they apparently misquoted me and demand I pay double or be dropped. The Texas Department of Insurance gave them a warning and I switched to Progressive who actually charges less than the original "misquoted" rate I was paying with State Farm. Was it an honest mistake or a bait and switch? I'm not entirely sure, but they weren't going to eat the extra $100 in total for their mistake. So here I am sharing my experience with the Texas Department of Insurance and strangers on Google in hopes that I can make a positive impact and let people know how this insurance agent with State Farm handles their mistakes."
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Wendye Laidlaw

June 11, 2025

5  out of  5
rating by Wendye Laidlaw
"Great service from Jazmyn."
We responded:
"Thank you, Wendye, for sharing your experience with us. We're glad to hear that Jazmyn provided you with great service. Your feedback is much appreciated."
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Kristina Parra

June 7, 2025

5  out of  5
rating by Kristina Parra
"The team here at the Josh Hanna-State Farm office are so professional! Jacqueline helped me get a quote with the best prices for what I needed!"
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Alicia Garcia

June 5, 2025

5  out of  5
rating by Alicia Garcia
"Jacqueline and Jazmyn were so helpful! Made the process easy and answered all of our questions"
We responded:
"Thank you, Alicia, for your kind words! We're glad to hear that Jacqueline and Jazmyn made the process easy for you and answered all your questions. We appreciate your feedback and look forward to assisting you again."
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Corey Pruitt

June 4, 2025

5  out of  5
rating by Corey Pruitt
"Jazmyn was very helpful! I highly recommend her along with Josh Hanna’s team for all of your insurance needs."
We responded:
"Thank you, Corey, for your kind words about Jazmyn and our team. We're glad to hear that you had a positive experience with us. Your recommendation means a lot to us."
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Vanessa Ortiz

June 3, 2025

5  out of  5
rating by Vanessa Ortiz
"Jacqueline was very professional, and knowledgeable! Highly recommend!!!"
We responded:
"Thank you, Vanessa, for your kind words and recommendation! We're glad to hear that Jacqueline provided you with professional and knowledgeable service. If you need any further assistance, feel free to reach out."
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Chadwick Perry

June 2, 2025

5  out of  5
rating by Chadwick Perry
"Caring and professional and jacey is the best making sure in all good"
We responded:
"Thank you, Chadwick, for your kind words and for highlighting Jacey's efforts. We're glad to hear that you felt cared for and found our service professional. Your feedback is greatly appreciated."
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Jeffrey Mayo

May 28, 2025

5  out of  5
rating by Jeffrey Mayo
"Saved a lot of money by switching to state farm, and Cinthia simplified the whole process for me."
We responded:
"Thank you, Jeffrey, for sharing your experience! It's great to hear that Cinthia was able to make the process easy and help you save money. We appreciate your trust in us."
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Chris Chavez

May 27, 2025

5  out of  5
rating by Chris Chavez
"Thank you Josh Hanna for helping me find better coverage at a lower rate."
We responded:
"Thank you, Chris, for your kind words and for choosing us to help with your insurance needs. We're glad to hear that we could assist you in finding better coverage at a lower rate. If you have any more questions or need further assistance, feel free to reach out anytime."
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Jerry Fierro

May 22, 2025

5  out of  5
rating by Jerry Fierro
"Cinthia fue muy amable y esplico todas mis dudas"
We responded:
"Gracias, Jerry, por compartir tu experiencia. Nos alegra saber que Cinthia pudo ayudarte y resolver todas tus dudas. Estamos aquí para lo que necesites."
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carol j. banks

May 14, 2025

5  out of  5
rating by carol j. banks
"I needed to get new auto insurance coverage for myself and my daughter. Current insurance coverage was increased by $800. I worked with Jacqueline Jacquez and she was amazing. Jackie worked with me and got me the insurance coverage I needed and for much less than my previous insurance coverage. I was on a time crunch and needed to get new insurance coverage before my old policy expired and she got it done. Thanks"
We responded:
"Thank you, Carol, for sharing your experience with us. We're glad to hear that Jacqueline was able to assist you effectively and provide the coverage you needed in a timely manner. We appreciate your trust in us and look forward to continuing to serve your insurance needs."
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Michael Heinen

May 12, 2025

5  out of  5
rating by Michael Heinen
"Jacqueline was very courteous, helpful, and knowledgeable, I would recommend her to family and friends. Thank you State Farm for having Jacqueline handle all of our Insurance needs."
We responded:
"Thank you, Michael, for your kind words and for recommending Jacqueline. We're glad to hear she provided you with courteous and knowledgeable service. We appreciate your trust in us for your insurance needs."
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Marissa Howard

May 12, 2025

5  out of  5
rating by Marissa Howard
"I was shopping around and got a call from State Farm. So glad I answered! Jacqueline was very nice and honest. I got my auto and renters policy lowered on my new vehicle (EV.) Everyone was quoting me $50-70/month out of my range. Jacqueline made sure I got the coverage I wanted for the price I wanted. Thank you Josh Hanna State Farm for helping me save!!"
We responded:
"Thank you, Marissa, for sharing your experience with us! We're pleased to hear that Jacqueline was able to assist you in finding the right coverage for your new vehicle at a price that fits your budget. We appreciate your trust in Josh Hanna State Farm and look forward to continuing to serve your insurance needs."
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Diane Estill

May 12, 2025

5  out of  5
rating by Diane Estill
"A company that listens and works with clients to achieve their insurance goals. Everyone is friendly and helpful."
We responded:
"We’re so glad to hear you had a great experience! It’s our pleasure to serve you, and we appreciate your kind words. Thanks for being part of our insurance family! "
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Amal jay

May 9, 2025

5  out of  5
rating by Amal jay
"Thank you Jacquline Jaquez , best agent to work with. She’s amazing and always helpful."
We responded:
"Thank you, Amal Jay, for your kind words about Jacquline. We're glad to hear she has been amazing and helpful in your experience. We appreciate your feedback and look forward to continuing to serve you."
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jonathon griffin

May 8, 2025

5  out of  5
rating by jonathon griffin
"Made everything so easy fast and hassle free thank you"
We responded:
"Thank you, Jonathon, for your nice words and great rating! We're happy to hear that your experience was easy and trouble-free. If you need anything else, just let us know."
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DEIDRA MARTIN

May 7, 2025

1  out of  5
rating by DEIDRA MARTIN
"I didn’t even wanna give 1star. I was hit by one of their drivers April the 13th. Reached out to them on several occasions. They gonna call me back. I call everyday and nothing. So unprofessional and don’t care! Fort Worth Texas. Their driver was drunk when he hit me. Once they learned my race they really start leaving me on hold. So here I am riding around n a dented up vehicle with no help!"
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Martha Rodarte

May 6, 2025

5  out of  5
rating by Martha Rodarte
"Just want to thank Jazmyn at Josh Hanna's office for her great customer service. She is always so helpful in any questions I may have. Always goes above and beyond. Thank you Jazmyn."
We responded:
"Thank you for your kind words and for recognizing Jazmyn's efforts. We're thrilled to hear about your positive experience with our team. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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k Carr

May 1, 2025

5  out of  5
rating by k Carr
"Jazmyn, is a joy to with and works hard to make sure her customers are receiving the best RATES."
We responded:
"Thank you, k Carr, for your kind words about Jazmyn. We're glad to hear she has been helpful in finding the best rates for you. Your feedback is greatly appreciated!"
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Remington Back

April 23, 2025

5  out of  5
rating by Remington Back
"Jacey was great and got me a good policy"
We responded:
"Remington, we value your feedback and are so glad to hear you had a positive experience! We look forward to continuing to meet your insurance needs!"
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Linda Lukas

April 23, 2025

5  out of  5
rating by Linda Lukas
"This was the best experience that we have ever had with homeowners insurance. We switched from another large company to State Farm and have been so happy. Very easy transition. The best part about our experience was having a very professional agent named Jacey Back to handle all of the details! She is very knowledgeable about the product and at the same time easy to talk to! She answered all our questions."
We responded:
"Linda, we value your feedback and are so glad to hear you had a positive experience! We look forward to continuing to meet your insurance needs!"
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Gloria Loya - Quintanar

April 17, 2025

5  out of  5
rating by Gloria Loya - Quintanar
"Jacqueline was fast and efficient with her quote as well as very professional. She was able to assist our family with a lower price due to extenuating circumstances. Looking forward to many years of business. Thank you"
We responded:
"Thank you, Gloria, for your kind words and for choosing us for your insurance. We’re happy to hear that Jacqueline helped your family well. We look forward to serving you for many years!"
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Joshua Tuggle

April 15, 2025

5  out of  5
rating by Joshua Tuggle
"Jacqueline was very proficient and helpful to get me a low payment on my insurance."
We responded:
"Thank you, Joshua! Your support is invaluable to us. We’re thrilled to have been able to assist you, and we’ll always be here whenever you need us!"
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cookie Carter

April 14, 2025

5  out of  5
rating by cookie Carter
"Cynthia was a very good Agent she helped me and gave me the best prices and I am so grateful that she reached out to me and she also has a good listening ear cuz we conversated for a very long time she's a very sweet person"
We responded:
"Thank you, Cookie Carter, for your kind words about Cynthia. We're glad she provided excellent service and great prices. We appreciate your feedback and look forward to serving you again!"
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Lucero Torres

April 10, 2025

5  out of  5
rating by Lucero Torres
"Excelente servicio la chica fue muy amable y me ayudó con el procedimiento , aclaro mis dudas y preguntas ..Gracias Julliana Fuentes por mostrarte tan profesional y educada en todo momento gracias a ti adquirí mi aseguranza de vida"
We responded:
"¡Gracias, Lucero, por tus amables palabras! Nos alegra saber que Julliana te brindó un excelente servicio y te ayudó con el proceso. Estamos aquí para cualquier otra consulta que puedas tener en el futuro."