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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mike lehew

June 20, 2025

5  out of  5
rating by mike lehew
"Very informative and straight forward. Much appreciated. Appreciate it Jazmyn"
We responded:
"We strive to make insurance simple and stress-free, and we’re thrilled to hear we did just that for you, Mike! Let us know if we can help with anything else. "
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Yesenia Arellano

June 19, 2025

5  out of  5
rating by Yesenia Arellano
"Jazmyn and Jacqueline were very helpful! They helped me save quite a bit with my auto and home insurance. Thanks ladies! 100% would recommend!"
We responded:
"Thanks for choosing us, Yesenia! We’re committed to protecting what matters most to you today and in the future. We look forward to serving you for years to come! "
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Liset Martinez

June 18, 2025

5  out of  5
rating by Liset Martinez
"Muy buena comunicación y buen servicio y el Representante juliana me Ayudó mucho"
We responded:
"Gracias, Liset, por compartir tu experiencia con nosotros. Nos alegra saber que Juliana pudo ayudarte y que estás satisfecha con nuestro servicio. Estamos aquí para lo que necesites."
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Diana Preston

June 18, 2025

5  out of  5
rating by Diana Preston
"The best insurance co I've ever had and Jasmin Is terrific I hope I said the name Correct."
We responded:
"Thank you, Diana, for your kind words and for choosing us as your insurance provider. We're glad to hear that Jasmin has made a positive impact on your experience. If you ever need assistance, feel free to reach out."
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Rida bjl

June 16, 2025

5  out of  5
rating by Rida bjl
"Jacqueline was amazing! She made the whole process super easy and stress-free. She explained everything clearly and was really helpful every step of the way. Highly recommend working with her!"
We responded:
"Thank you, Rida, for sharing your experience! It's great to hear that Jacqueline made the process easy and stress-free for you. We appreciate your recommendation and look forward to assisting you in the future. Take care!"
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Brenda Garmon

June 16, 2025

5  out of  5
rating by Brenda Garmon
"Jacqueline from Josh Hanna State Farm was very helpful in providing information for an auto policy for our specific situation. She spent time to explain our options. Very pleasant to deal with. Thank you Jacqueline for all your help."
We responded:
"Thank you, Brenda, for sharing your experience with Jacqueline. We're glad she could assist you with your auto policy needs and provide the information you were looking for. We appreciate your feedback and look forward to serving you in the future."
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C

June 12, 2025

1  out of  5
rating by C
"If the quote price sounds good just wait a few days until they change their mind and demand more money. I filed a complaint with the Texas Department of Insurance after they apparently misquoted me and demand I pay double or be dropped. The Texas Department of Insurance gave them a warning and I switched to Progressive who actually charges less than the original "misquoted" rate I was paying with State Farm. Was it an honest mistake or a bait and switch? I'm not entirely sure, but they weren't going to eat the extra $100 in total for their mistake. So here I am sharing my experience with the Texas Department of Insurance and strangers on Google in hopes that I can make a positive impact and let people know how this insurance agent with State Farm handles their mistakes."
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Wendye Laidlaw

June 11, 2025

5  out of  5
rating by Wendye Laidlaw
"Great service from Jazmyn."
We responded:
"Thank you, Wendye, for sharing your experience with us. We're glad to hear that Jazmyn provided you with great service. Your feedback is much appreciated."
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Kristina Parra

June 7, 2025

5  out of  5
rating by Kristina Parra
"The team here at the Josh Hanna-State Farm office are so professional! Jacqueline helped me get a quote with the best prices for what I needed!"
We responded:
"Thank you for taking the time to leave such a wonderful review! We’re lucky to have customers like you and are always here whenever you need us! "
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Alicia Garcia

June 5, 2025

5  out of  5
rating by Alicia Garcia
"Jacqueline and Jazmyn were so helpful! Made the process easy and answered all of our questions"
We responded:
"Thank you, Alicia, for your kind words! We're glad to hear that Jacqueline and Jazmyn made the process easy for you and answered all your questions. We appreciate your feedback and look forward to assisting you again."
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Corey Pruitt

June 4, 2025

5  out of  5
rating by Corey Pruitt
"Jazmyn was very helpful! I highly recommend her along with Josh Hanna’s team for all of your insurance needs."
We responded:
"Thank you, Corey, for your kind words about Jazmyn and our team. We're glad to hear that you had a positive experience with us. Your recommendation means a lot to us."
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Vanessa Ortiz

June 3, 2025

5  out of  5
rating by Vanessa Ortiz
"Jacqueline was very professional, and knowledgeable! Highly recommend!!!"
We responded:
"Thank you, Vanessa, for your kind words and recommendation! We're glad to hear that Jacqueline provided you with professional and knowledgeable service. If you need any further assistance, feel free to reach out."
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Chadwick Perry

June 2, 2025

5  out of  5
rating by Chadwick Perry
"Caring and professional and jacey is the best making sure in all good"
We responded:
"Thank you, Chadwick, for your kind words and for highlighting Jacey's efforts. We're glad to hear that you felt cared for and found our service professional. Your feedback is greatly appreciated."
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Jeffrey Mayo

May 28, 2025

5  out of  5
rating by Jeffrey Mayo
"Saved a lot of money by switching to state farm, and Cinthia simplified the whole process for me."
We responded:
"Thank you, Jeffrey, for sharing your experience! It's great to hear that Cinthia was able to make the process easy and help you save money. We appreciate your trust in us."
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Chris Chavez

May 27, 2025

5  out of  5
rating by Chris Chavez
"Thank you Josh Hanna for helping me find better coverage at a lower rate."
We responded:
"Thank you, Chris, for your kind words and for choosing us to help with your insurance needs. We're glad to hear that we could assist you in finding better coverage at a lower rate. If you have any more questions or need further assistance, feel free to reach out anytime."
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Jerry Fierro

May 22, 2025

5  out of  5
rating by Jerry Fierro
"Cinthia fue muy amable y esplico todas mis dudas"
We responded:
"Gracias, Jerry, por compartir tu experiencia. Nos alegra saber que Cinthia pudo ayudarte y resolver todas tus dudas. Estamos aquí para lo que necesites."
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carol j. banks

May 14, 2025

5  out of  5
rating by carol j. banks
"I needed to get new auto insurance coverage for myself and my daughter. Current insurance coverage was increased by $800. I worked with Jacqueline Jacquez and she was amazing. Jackie worked with me and got me the insurance coverage I needed and for much less than my previous insurance coverage. I was on a time crunch and needed to get new insurance coverage before my old policy expired and she got it done. Thanks"
We responded:
"Thank you, Carol, for sharing your experience with us. We're glad to hear that Jacqueline was able to assist you effectively and provide the coverage you needed in a timely manner. We appreciate your trust in us and look forward to continuing to serve your insurance needs."
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Michael Heinen

May 12, 2025

5  out of  5
rating by Michael Heinen
"Jacqueline was very courteous, helpful, and knowledgeable, I would recommend her to family and friends. Thank you State Farm for having Jacqueline handle all of our Insurance needs."
We responded:
"Thank you, Michael, for your kind words and for recommending Jacqueline. We're glad to hear she provided you with courteous and knowledgeable service. We appreciate your trust in us for your insurance needs."
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Marissa Howard

May 12, 2025

5  out of  5
rating by Marissa Howard
"I was shopping around and got a call from State Farm. So glad I answered! Jacqueline was very nice and honest. I got my auto and renters policy lowered on my new vehicle (EV.) Everyone was quoting me $50-70/month out of my range. Jacqueline made sure I got the coverage I wanted for the price I wanted. Thank you Josh Hanna State Farm for helping me save!!"
We responded:
"Thank you, Marissa, for sharing your experience with us! We're pleased to hear that Jacqueline was able to assist you in finding the right coverage for your new vehicle at a price that fits your budget. We appreciate your trust in Josh Hanna State Farm and look forward to continuing to serve your insurance needs."
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Diane Estill

May 12, 2025

5  out of  5
rating by Diane Estill
"A company that listens and works with clients to achieve their insurance goals. Everyone is friendly and helpful."
We responded:
"We’re so glad to hear you had a great experience! It’s our pleasure to serve you, and we appreciate your kind words. Thanks for being part of our insurance family! "
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Amal jay

May 9, 2025

5  out of  5
rating by Amal jay
"Thank you Jacquline Jaquez , best agent to work with. She’s amazing and always helpful."
We responded:
"Thank you, Amal Jay, for your kind words about Jacquline. We're glad to hear she has been amazing and helpful in your experience. We appreciate your feedback and look forward to continuing to serve you."
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jonathon griffin

May 8, 2025

5  out of  5
rating by jonathon griffin
"Made everything so easy fast and hassle free thank you"
We responded:
"Thank you, Jonathon, for your nice words and great rating! We're happy to hear that your experience was easy and trouble-free. If you need anything else, just let us know."
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DEIDRA MARTIN

May 7, 2025

1  out of  5
rating by DEIDRA MARTIN
"I didn’t even wanna give 1star. I was hit by one of their drivers April the 13th. Reached out to them on several occasions. They gonna call me back. I call everyday and nothing. So unprofessional and don’t care! Fort Worth Texas. Their driver was drunk when he hit me. Once they learned my race they really start leaving me on hold. So here I am riding around n a dented up vehicle with no help!"
We responded:
"Hi Deidra, we’re sorry to hear about your experience. After reviewing your comment, we want to clarify that our office has not worked with you in the past, and we are not the servicing location for the incident mentioned. We always strive to provide respectful and responsive service to every customer we assist. If there’s anything specific we can help direct you toward—such as the appropriate claims department—we’re happy to assist. Please feel free to contact our office directly."
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Martha Rodarte

May 6, 2025

5  out of  5
rating by Martha Rodarte
"Just want to thank Jazmyn at Josh Hanna's office for her great customer service. She is always so helpful in any questions I may have. Always goes above and beyond. Thank you Jazmyn."
We responded:
"Thank you for your kind words and for recognizing Jazmyn's efforts. We're thrilled to hear about your positive experience with our team. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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k Carr

May 1, 2025

5  out of  5
rating by k Carr
"Jazmyn, is a joy to with and works hard to make sure her customers are receiving the best RATES."
We responded:
"Thank you, k Carr, for your kind words about Jazmyn. We're glad to hear she has been helpful in finding the best rates for you. Your feedback is greatly appreciated!"